FloorAid – Terms & Conditions
1. What’s Included:
- Up to 20 square meters of new, unused, standard supplier-grade carpet donated per approved household.
- Includes 8mm underlay, professional installation, and removal/disposal of existing flooring (for the same area).
- Carpet type and colour will depend on available stock, including surplus or discontinued ranges — all of which are brand new and meet industry standards.
2. Eligibility:
- Open to homeowners and renters who are experiencing financial hardship or are in genuine need.
- Renters must provide written approval from their landlord, real estate agent, or housing provider for the installation.
- Applications are reviewed monthly, with priority given to households facing urgent or vulnerable living conditions.
- Only available for Macarthur residents.
3. Limitations:
- FloorAid supports one approved application per household.
- Donation is capped at 20 square meters of carpet flooring.
- Additional coverage or premium materials are not included.
- Carpet selection is based on available stock, and no specific product requests can be accommodated.
4. Cost & Conditions:
- All products and services — including carpet, underlay, installation, and removal
— are provided 100% free of charge. - No financial contribution is required from the applicant.
- There are no questions asked, no strings attached — just support offered in
the spirit of community care.
5. Transparency & Trust:
- All donated materials are new and fit for installation — never second-hand or previously used.
- Recipients’ privacy and dignity are respected at every step.
- Gorkha Flooring reserves the right to adjust availability or timelines based on stock, resources, and demand.
- Misuse or misrepresentation of need may result in disqualification from the program.